Emma Watts

Emma Watts

Consulting Manager

Been in the Salesforce ecosystem for over 10 years in the UK and US – starting as an end user at a non-profit before falling down the Salesforce rabbit hole, and coming out the other side 5x certified and excited to lead the functional consulting practice at MK Partners! Love the consulting environment, where my team and I are always learning, growing, and solving new challenges. Hold an MS in Gender, Development, and Globalization from the LSE and is passionate about DEIB, mental well-being, and how the two intersect with working life. Also, a certified Transformation & Mental Wellbeing Coach which informs her management style, her approach to Salesforce consulting – and pretty much everything else.

Methodology, Process, and Documentation – Oh my! Best Practices for Partners, Admins, and PMs

Whether you’re building yourself a house or a new Salesforce org, you’ve eventually got to live in it. So how do you know you’re building it ‘right?’ Do you plan it all out up front and then live with the consequences? Or do you iterate as you go and rework if needed? The adaptive methodology that Salesforce encourages gives you the best of both worlds – a solid plan to get the foundations right first time, with room to iterate on the details once it starts to take shape. This session will cover the key types of documentation you (really do) really need and a simple process to follow to maximize their value at each stage of the implementation lifecycle.