The Intersection of Customer Connection and Community: A Fireside Chat

How do tech organizations serve as good stewards–not just through the technology we implement but by building a community around the people and customers that we serve? This Fireside Chat features Charlie Isaacs, Salesforce’s Chief Technology Officer for Customer Connection in conversation with Bitwise Co-Founder and Co-CEO Irma L. Olguin Jr. Their conversation will uncover the intersection of how Salesforce thinks about building a Customer 360 model and how Bitwise skills up talent to meet that demand, along with how both organizations move beyond transactional customer engagements to a focus on the individual with a view to change the world.