Director of Client Engagement & Alliances
Based in London, UK Grant Wallace joined Salesforce in 2007 as a Sales Engineer focussed on Solution Architecture. The past 6 years Grant has been managing delivery of Salesforce projects within banking (Capital Markets, Corporate, Asset and Wealth Management firms). Grant’s passion has been driving user adoption to quickly deliver better business outcomes.
Driving Business Outcomes Through End User Adoption
Many organisations have purchased cloud-based solutions (from great technology companies like Salesforce), but not delivered on the vision. This session will focus on some best practices on delivering great user adoption.